About us

WORK WITH US:

We are currently seeking a “Junior Account Manager” which responsibilities include:

• Gathering information on assigned clients (e.g. company size, needs and pricing plans)
• Contacting clients to understand their requirements and work on a sales plan
• Providing after-sales support to retain customers

Job brief

As Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.

If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Responsibilities

• Gather information on assigned clients (e.g. company size, needs and pricing plans)
• Contact clients to understand their requirements and work on a sales plan
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Coordinate with Account Executives and Account Managers to create customized sales plans for key clients
• Promote new products/services to existing customers

Requirements

• Proven work experience as a Junior Account Manager or relevant sales role in Electronic
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• Good time-management skills with a problem-solving attitude
• Graduated in Marketing, Electronics or Physics
• Import/Export and INCOTERMS knowledge
• Fluent English (written and spoken) & French (fluent spoken)
• Microsoft Office (Word, Excel tools)

Preferred Candidates should have knowledge following topics:

1. High Reliability (HI-REL) components to Military Standards requirements (MIL/SMD, ESA/ESCC)
2. IC Programmable Logic Devices (PLD) & IC Memories (SRAM, DRAM, EEPROM)
3. MMIC (Monolithic Microwave Integrated Circuit)
4. RF and Microwave Electronics principles
5. PHOTONICS (Laser, Optical, CCD and CMOS Image Sensors)
6. Electronic Systems & Components